FAQs

Frequently asked Questions: 


How fast will my machine ship? 

Currently we do have machines in stock ready to ship. If we have to order special wheels for a custom wheel package not in stock it may be 1-2 weeks for shipping. 

Can I use other attachments I might have already from another machine? 

You bet it can... This all-in-one machine is very versatile, and besides the attachments included with this machine, it fits any attachments made for a 5/8" shaft ( or 1" with a 5/8" adapter).


Is the Battery Included ? 

Yes, ONE battery is included.  You may purchase an additional battery for backup while one re-charges


How do I re-charge the battery ?

Use any standard battery charger available at regular automotive supply houses. ( charger included ).


Can I select other wheels that I like?

No problem.... We build every machine to order, and you may select either our standard wheels ( 2 hard diamond and 5 soft Resin ) or select your own preferred combination / grit.   ( Exact pricing may vary based on wheels selected ). We will be adding exact details to this page shortly, as we add more information, but in the meantime, please feel free to call us anytime with any questions you may have.


Need help selecting the wheels best for you? 


 If you need advice as to what is best for the type of stones you would like to cut, don't hesitate to ask.  We are life-long rockhounds, gemcutters, and jewelry makers ourselves and will always be happy to give advice when we can. 


Special Limited Time Offer:   

 FREE FEDEX SHIPPING within USA


Order / Payment Info: 

No credit card info needed to place order.  We personally contact you to discuss and confirm all details for your custom machine to make sure you get exactly what you want.  We will then send you a digital invoice for your approval.  At that time you can then pay a 50% deposit with a credit card, and the balance is not due till your machine is ready to ship. 

  

Have a question not listed ?.. just EMAIL US or fill out the CONTACT FORM, and we will get back to you shortly.

Thank you for your interest !